Repair or replace?

If your hot water is not working properly, it could be something simple to fix. Or it may be a more serious problem. Regardless, it’s best to get a plumber to identify the exact issue and recommend the right solution. In the meantime, here is some answers to the questions you might have.

If your family has grown since you installed the unit


Your hot water may be running out. Talk to your plumber about upgrading to a larger capacity unit.

Most hot water units have a life span of around 10 years


So if your unit is around this age, it may be near the end of its life. Call your plumber. It may be time to replace it.

Your hot water should be a constant temperature


If the water temp is fluctuating, there may be an issue with the thermostat. Call you plumber to have a look at it. 

Want to know more? We’ve got the answers to lots more frequently asked questions.

Go to FAQs




Some more helpful information

Hot water unit types

There are a number of different hot water system types. The model you choose will depend on your location, budget and available space.

view unit types

Hot water rebates

Depending on the state in which you live, you may be eligible for various hotwater rebates. Find out which rebates you may qualify for.

Learn about rebates